Frequently Asked Questions

General

Account Information

Technical

Registration

General

Q: Why is it important to start out my session with one of the Relax Modules?

A: It’s important to start any session with one of the Relax Modules (R1, R2, etc.) . The reason for this is that the content modules  (X1, X2, etc.) are programmed to start you off at a certain brainwave frequency which is deeper than the normal waking frequency. The Relax Modules get you to that threshold. The one exception to this is the Standalone Modules, such as The Quantum Leap.

Q: Can I just listen to a Relax Module without a Content Module?

A: You can listen to the Relax Modules by themselves, but if the session starts with an X (X2 – Transforming Fear into Power) then you need to put a Relax Module before it in the playlist.

Q: Do I need to use headphones?

A: A track will be labeled as a “Headphones” track either because it uses binaural beats or because it uses dual hypnosis, which involves having two different verbal scripts, one in each ear. I don’t use binaural beats that much – although I have found them helpful, there is serious debate as to their lasting effectiveness. I tend to use other forms of entrainment. Dual inductions, such as the one in the free download The Quantum Leap, are very powerful ways of getting the ego mind to slow down or shut off, thus opening access to the deeper mind. However, all that said, I personally prefer to use headphones for all of the tracks. I find it’s easier for me to get deeper faster and stay at a deep level of mind with headphones. I encourage you to try it. P.S. If you’re having a hard time listening with headphones, you might consider trying out different sets of headphones at your nearest electronics superstore. Even spending $20 can get you a decent set of headphones that will make your listening experience much more enjoyable. (You might want to avoid the kind that brag about “bass booster” and “booming bass response”…this isn’t hip-hop!)

Q: Why don’t you offer a monthly subscription option?

A: First, the Words Premium service is frontloaded. Even though you continue getting loads of content each month, the membership starts you off with a powerful set of five brainwave entrainment/hypnosis MP3 audio files, plus a pretty radical and empowering e-book.

Second, I want you to use these products to change the landscape of your mind and create a better world for yourself – and therefore, for the rest of us. My experience – as both a giver and a receiver of spiritual products and services – is that we make the most progress when there is significant buy-in on our part. The HTM MindPro System will change your life. The meditations and brainwave sessions are designed to help you immediately start creating a more positive experience. But when you’ve been working at Alpha and Theta regularly for several months at a time, that’s when you start seeing the big, amazing changes. If you pay me for an entire year, you’re much more likely to actually use the service.

Q: I want to subscribe to Words Premium but I’m afraid I’ll feel pressured to do this extra work in my life. I’m already so busy.

A: I can’t change those thoughts for you, but Words Premium will give actually you the tools to create more free time in your life. One of the great things about going to the Alpha and Theta mind levels is that time seems to expand in these states of consciousness. And I’ve designed this program to be an enjoyable way of working on yourself. The cool thing about doing the healing work in hypnagogic states such as the Alpha and Theta mind levels, is that it often feels like more of a fantasy adventure than like a therapy session. Being at these levels of the mind is inherently pleasurable. And, unlike most talk therapy sessions, working with yourself on a whole mind level inevitably produces results.

Q: How is the Hacking the Matrix Mind Programming System different from Abraham-Hicks or The Secret or other Law of Attraction work?

A: I love Abraham-Hicks. Their seminar and books and recordings made a huge difference in my life. Look, Law of Attraction works. But the HTM MindPro System goes beyond the works you mention because it enables you to quickly and efficiently get to the Alpha and Theta levels of the mind where your negative beliefs, painful emotions and past traumas are stored. Why is that important? Because it’s almost impossible to keep thinking the positive thoughts that will attract the reality you desire when your subconscious emotional state is churning out negative, fear-based thoughts. The HTM MindPro System is not a substitute for absorbing the teachings of Abraham-Hicks. But if you’re into Abraham, one year of the Words Premium program will enable you to radically accelerate your manifestation process.

Q: What’s to stop me from burning these meditations for my friends?

If you want to share with your spouse or your boyfriend or bring a track in to play to your meditation group, please do so with my blessing. However, before you burn CDs for five of your closest friends, remember that the Words Premium service supports my wife and kids and enables me to continue giving away all of the free horoscopes, video forecasts, audio podcasts and radio shows I do each month.

Account Information

Q: What is your privacy policy?

A: We value your privacy. We do NOT share your information with anyone.

Q: What are your Terms of Service?

A: Please see the Terms of Service page.

Q: Do you offer refunds?

A: If you are not satisfied with the service, I will be glad to give you a pro-rated refund. I may ask you why you’re demanding a refund so I can give better service in the future.

Q: How do I delete my account?

A: To delete your account, you must log in and delete your account from the membership profile page. The delete account button is under the text “Password” and just of the left of the “Update” button.  Please note: if you are a Words Premium member, deleting your account does NOT automatically remove your paid subscription. You must unsubscribe from the Words Premium from your PayPal account.  If you delete your account, you are not automatically removed from the email list either.

Q: How do I cancel my Words Premium membership?

A: If you are a Words Premium member you must unsubscribe from the PayPal account you signed up with.  Please note that canceling your membership from PayPal does not automatically delete your WordsForThePeople.com account.  You will still be able to log into WordsForThePeople.com, but you will not be able to view restricted content.

Q: How long does my subscription last?

A: Premium subscription term is one year. If you want to continue with the service, you’ll have to renew your subscription at that time. The Basic membership is valid until it is canceled by you or by Words for the People.

Q: How do I get off the email list?

A: Every email I send out contains an unsubscribe link. Simply click the unsubscribe link and follow the instructions to unsubscribe.

Q: If I unsubscribe from the email list, am I still a member?

A: Yes. Unsubscribing from the email list does not delete your account at WordsForThePeople.com.

Q: How do I delete my account and get off all of your lists?

A: If you want nothing more to do with WordsForThePeople.com you must delete your account and unsubscribe from the email list. If you are Words Premium Member, you must also cancel your subscription from your PayPal account.

Q: How do I change my email address?

A: If you are a basic member, simply delete your account and re-register with your new email. If you are a premium member, it gets more complicated. Please email me.

Technical

Q: How do I download the files?

A: Click on the appropriate download button. Depending on which browser you are using (Google Chrome, Firefox, Safari, Internet Explorer, etc.) either a dialog box will open asking if you want to download the file or the file will automatically begin downloading.

Q: I downloaded the files and now I can’t find them on my computer.

A: I’m not being facetious here, but you probably have a son, daughter, grandchild, friend’s 15-year-old or someone at your help desk at work who can help you find the files a lot more quickly than I can. Please exercise due diligence on your end before asking me to see through ethers and/or fix your computer! If you’ve tried everything within reason and still can’t figure it out, contact me and I’ll do my best.

Q: Do I need iTunes to use the files?

A: No, but you will need some kind of media player capable of playing MP3 files. You are welcome to burn the files to a CD and listen to them that way as well, but how you do that is up to you.

Q: How do I get the files into my Media Player or onto my iPod?

A: I’ve created a post with video here to show you how to get the files onto your media player, create a playlist, and put them on your iPod.  View the post here.

Q: How do I upgrade my account from Basic to Premium?

A: To upgrade your account, simply ensure that you are logged into your Basic account and sign up through the Join page. Please Note: if you are not logged in to your Basic account when you subscribe to Words Premium, you will not be able to use the same email and password for the Premium account! You must be signed in to the Basic account when you subscribe to upgrade your Basic account.

Registration

Q: I just paid for the Words Premium Membership with PayPal. Now What?

A: Please check the email account associated with your PayPal account. You should get an email with a Confirm Registration link within a few minutes. This email explains in clear and lucid detail exactly how to complete your registration (it’s pretty easy, actually). Once you’ve clicked on the link in the email and activated your registration, just go to the Premium Member Content page and start downloading all of your good stuff.

Q: I paid for a Words Premium Membership but never received a confirmation email.

A: Be patient, emails may take 15-20 minutes to get delivered to your account.  Also, please check your spam folder in your email account and make sure it’s not been marked as spam.  If you have not received the confirmation email within a reasonable amount of time and the email is not in your spam folder, please contact me.